Pricing

1. All prices are quoted in South Africa Rands (ZAR)

2. All prices on the website are 15% VAT inclusive.

3. Delivery costs are calculated in accordance to region of the delivery and is calculated by the weight of each product.

4. Promotional and discounted prices and stock clearances are only valid for the time/duration stipulated. We will honor any out of stocks during promotions based on stock availability from our suppliers. In the event, the product is no longer available we will regrettably refund the purchase.

5. Promotional discounts/coupons are only valid for a selected time frame and cannot be carried forwarded.

6. Errors Omissions & Excepted-whilst we take the utmost care to provide the correct images/features and pricing on our website.

We are mindful of the fact that an error make take place and we are committed to rectifying to improving the shopping experience

However, no liability can be held against our content available on our website.

7. Thank you, for visiting our site and hope that you found a product that matches your price.

Customer Service

We love hearing from you!

Don’t hesitate to email us at info@ownlionline.co.za or call us at 076 580 1365 if you have any questions.

Feel free to visit our FAQs section.

Our Customer Service Department is open Monday to Friday from 8 a.m to 4:30 p.m and Saturday from 8 a.m to 1:00 p.m.

Payment Options

You can pay via 2 options

  • PayFast
  • Direct EFT



Credit Card

We accept the following credit cards*:

  • Visa
  • Master Card
  • American Express
  • Diners Club International

*Please note that credit cards are charged upon invoice.

Direct EFT

Our banking details are below.

Please deposit the full amount into the following bank account and send us your proof of payment.

OWNLI TRADING PTY LTD
Bank Name: FIRST NATIONAL BANK

Branch Code: 250655
Account Number: 62758434759
Account Type: CURRENT

Note the following:

To complete the order on our side for processing, please click right to the end of the order where your Order Number will be given to you.

The Order Number will be used as your Reference Number when making your payment.

EFT payments will take 2 to 3 working days to clear into our account. Thereafter we can package and deliver your item.

For queries, you can contact us at info@ownlionline.co.za or on 076 580 1365.

PayFast

The most widely used online payment solution. They process local and international credit cards, with a variety of fraud protection mechanisms in place to protect you against chargebacks.

Delivery Policy

We use a reliable courier to send each product to you. If the product you ordered is in stock, you should receive your parcel within 5-7 working days. If we are out of stock, we will let you know when the product is ready to be shipped after a few days.

Please take note of the following:

  1. Delivery rates are charged at customer location and number of products and weight of items purchased.
  2. If you need an urgent delivery, contact us directly details below.
  3. You’ll receive your tracking number and ETA via email.
  4. All orders are sent by private courier.
  5. Delivery services are door-to-door, no PO Boxes.
  6. All orders placed before 12:00 P.M. will be processed thesame business day.
  7. All orders placed after this time will be processed the following business day.
  8. Our courier company will contact you to confirm your parcel is on its way to you. They will try a few times to deliver it to you. If not, then the parcel will come back to us and we will contact you again.

If you have any questions, you can give our Customer Service Center a call on 076 580 1365 or email us at info@ownlionline.co.za

Return Policy

We guarantee unused merchandise for 7 days from receipt of shipment. If you are not completely satisfied with your purchase, you may return it for an exchange, credit note or refund which will be subject to inspection before confirmation will be given.

If on receipt of your product you are uncertain about your purchase, please keep your product in the original packaging and email us or contact our Customer Service Center.

If you decide to return something, you will have to cover the cost of delivering the returned item to us.

All items must be returned to:

Please give us a call on 076 580 1365 before sending any item. You can also email us at info@ownlionline.co.za. Kindly use your Order Number as a reference.

For more info on this and Exchanges, please read our FAQs.

Warranties & Repairs

Please keep aside all warranty cards with their proof of purchase together as all manufacturers will require this before they can process the warranty.

Please note the following:

  • A proof of purchase is required in all cases.
  • Kindly attach it to your warranty card and keep aside.

New Customers

By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more.