Return Policy

We guarantee unused merchandise for 7 days from receipt of shipment. If you are not completely satisfied with your purchase, you may return it for an exchange, credit note or refund which will be subject to inspection before confirmation will be given.

If on receipt of your product you are uncertain about your purchase, please keep your product in the original packaging and email us or contact our Customer Service Center.

If you decide to return something, you will have to cover the cost of delivering the returned item to us.

All items must be returned to:

Please give us a call on 076 580 1365  before sending any item. You can also email us at info@ownlionline.co.za. Kindly use your Order Number as a reference. 


For more info on this and Exchanges, please read our FAQs.